Privacy Policy
In this Privacy Policy, "us", "we" "our", “Site”, “Service”, or “Ozjam” means ozjam.com.au (ABN 35 729 851 028). Whether you are a "visitor" (which means that you either simply browse the Site or login to the Forum), or you are a "member" (which means that you have registered with Ozjam as either a Standard or VIP Member), the term ”User” refers to both a visitor or a member in this policy.
We may from time to time review and amend this Privacy Policy. Please review this policy regularly to check for changes because all personal information held by us will be governed by the most recent policy posted on our Site.
Our member’s right to privacy of their personal information is absolutely paramount to us. We have policies and procedures in place to ensure that all personal information, no matter how it is obtained, is handled sensitively, securely, and in accordance with the Australian National Privacy Principles.
This Privacy Policy sets out and explains;
- What information we collect and how it is stored
- How we use the information you provide
- How we disclose the information you provide
- How you can access, update or remove your personal information
- The management and security of your information
- What is a session cookie and why it is used
- How to contact us for more information
What information do we collect and store
When you access the Ozjam Site our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes;
- Your server address
- Your top level domain name (for example .com, .gov, .au, etc)
- The pages you accessed and documents downloaded
- The previous site you have visited
- The type of browser you are using
If you wish to only browse the Ozjam Site you are not required to enter any personal information and you will remain anonymous during your visit. However if you wish to use our Forum or choose to become an Ozjam member (Standard or VIP) you will be required to give some or all of the following information.
This information includes but is not limited to; the membership registration process and updates to membership details including name, address, email address, gender, age and possibly credit card information. You may also provide information to us when you create your member profile, complete a member interview, post a gig, host an audition, sell an item on the For Sale Notice Board, participate in our VIP Members’ Monthly Prize Giveaway or when you communicate with us by email. We also obtain personal information that you otherwise post or transmit on the Site, including our Forum, and any other information provided to us via Ozjam or otherwise by any other person.
We endeavour to collect personal information about an individual only from that individual. In some circumstances we may obtain personal information from a third party. If you provide personal information about another User to us we require that you inform that person you have done so and provide them with a copy of this Privacy Policy.
Use and disclosure of personal information
We use the information we collect from you primarily for the purpose for which it is collected. For example, your email address will only be used for the purpose for which you have provided it (i.e. to login or for administration purposes), and it will not be added to a mailing list or used for any other purpose without your consent.
The personal information you supply to us allows us to provide you with the particular type of Ozjam service you have requested. If for some reason you do not provide us with the required information we may not be able to provide you with the service that you have asked for.
We use the personal information we collect from you to;
- personalise and post your member profile on the Site
- transmit your messages to other members
- communicate with you (including transmitting messages from other members)
- help us manage the Service
- investigate any complaints about or made by you, and/or
- investigate you if we have reason to suspect that you are or have been using Ozjam in breach of its terms and conditions, or if we have reason to suspect that you are or have been involved in any unlawful activity
We may also use your personal information in other ways to provide you with additional Ozjam services. For example, drawing and notifying the VIP Members’ monthly prize winner. If you for any reason do not want to be included in the monthly prize draw as part of your VIP Membership, you can remove your name from our draw list by emailing us at or via our ‘Contact Us’ page. Please allow 7 days for your request to be processed.
We will not disclose any of the personal information that you provide to us such as your address, email address or credit card details to any other User and/or outside parties without your consent except when required to do so by law. However, you agree that personal information that you provide as part of your Ozjam member profile, or that you otherwise post or transmit on any public area of the Ozjam Site is non-confidential and that this personal information may be used by us for any purpose.
Please note that in order for us to operate the Site or deliver a particular service it may be necessary for us to sometimes share your personal information with a contractor/supplier. For example, the party who may release the VIP Members monthly winner’s prize to them at a collection point. If this is required we obtain their undertaking to also comply with the National Privacy Principles. Except to the extent that we engage contractors/suppliers as noted above to assist us to provide a better service to you, we will not provide your personal information or mailing lists containing your personal information to any other organisations for their marketing purposes.
We do not make attempts to identify specific Users or their browsing activities as part of our normal procedures, however in the unlikely event of an investigation, the Police or other law enforcement body may exercise its legal authority to inspect our Internet Service Provider's logs, and/or require us to disclose personal information about a specific User.
In addition, if we have reason to suspect that you are or have been using our Site in breach of the Ozjam Terms, or if we have reason to suspect that you are or have been involved in any unlawful activity, we reserve the right to disclose your personal information if we reasonably believe that it is necessary for the prevention, detection, investigation, prosecution or punishment of any such illegal activity (including to the Police or any other law enforcement body, or your Internet Service Provider or network administrator).
Accessing your personal information
It is part of our Terms and Conditions that your personal information is accurate, current and complete. To view or change your personal information click on the ‘Maintain Account' setting. The 'Maintain Account' area contains a record of all the personal information that you have provided for your Ozjam profile.
Subject to certain exceptions set out in the Federal Privacy Act, you have the right to seek access to the personal information we hold about you and advise us of any inaccuracy at any time. If you would like to seek access to the personal information we hold about you, please email us at or via our ‘Contact Us’ page.
Removing your personal information
You can permanently remove your personal information from the Ozjam Service at any time and for any reason, with or without explanation, when you provide notice of termination by emailing us at or via our ‘Contact Us’ page. Your profile and sign up information will be removed from the Service within five working days of receiving your notification.
Please remember that deleting your profile by choosing the ‘Delete My Profile’ option in your ‘Maintain Account’ area does not delete your membership and therefore will not remove all your personal information from the Service. This function only removes your profile’s details including friends, images, music and video clips. Your name, gender, date of birth and location for musicians, and name and location for bands will remain and still be viewable to other Users.
Management and security of your information
We take measures to protect your personal information that we hold from unauthorized access, loss, misuse, alteration or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions.
To access your account information you must login to the Ozjam Service with your email address and password. Your email address and password protect you against unauthorized access. You may, and we recommend that you do, change your password regularly. We use Secure Sockets Layer which encrypts your personal information and password before they are transmitted via the web. This ensures that your personal information cannot be read by others or tampered with en route.
We also offer links to other websites that are not operated by Ozjam Australia. If you visit one of these linked websites you should review their privacy policy, as well as their other terms and conditions.
We are not responsible, nor do we accept any liability, for the policies and practices of other websites or services.
What is a Session Cookie and why is it used
When you first register with Ozjam we set a Session Cookie on your computer. We use this cookie to make your experience when using the Ozjam Service more enjoyable by helping you to stay connected to the Service until you choose to log out rather than by being timed out. Although the Session Cookie also collects your IP address and what type of browser you are using, this cookie by itself will not tell us who you are.
You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. If you wish to disable the Session Cookie once it has been sent to your computer, for whatever reason, please refer to the help menu within your Internet browser.
More information
If you require any further information in regard to how we collect, use, disclose, manage or store your personal information, please contact us at or via our ‘Contact Us’ page.
For more information about Australian Privacy Laws and the National Privacy Principles you can access the Office of the Federal Privacy Commissioner at http://www.privacy.gov.au